Job Description - Fire & Security Business Services Manager - Epping
Fire & Security Business Services Manager – Epping - £40,000
The Business Services Manager is responsible for overseeing and managing the administrative, operational, and support functions of the business. This role ensures efficient service delivery across departments, optimizes business processes, and supports strategic objectives while maintaining compliance and best practices.
Key Responsibilities:
Oversee daily business operations, ensuring smooth and efficient processes.
Manage office administration, procurement, and facilities to support business needs.
Develop and implement business policies, procedures, and best practices.
Maintain accurate records, documentation, and reporting systems.
Assist with budget planning, forecasting, and cost control.
Monitor expenses and identify cost-saving opportunities.
Manage vendor contracts, procurement, and supplier relationships.
Ensure the business complies with all relevant regulations, policies, and legal requirements.
Oversee health and safety policies and workplace compliance.
Conduct risk assessments and implement mitigation strategies.
Support HR functions, including recruitment, onboarding, and staff development.
Work closely with senior management, employees, and external stakeholders.
Act as a point of contact for business services and operational support.
Implement and manage business systems, IT support, and software solutions.
Identify opportunities to improve efficiency through automation and technology.
Drive continuous improvement initiatives to enhance productivity.
Requirements:
Proven experience in business operations, administration, or a related role.
Strong organizational and project management skills.
Ability to manage budgets, procurement, and financial processes.
Knowledge of business compliance, risk management, and health & safety.
Excellent communication and stakeholder management skills.
Problem-solving mindset with a focus on efficiency and process improvement.
Knowledge of HR processes and employment legislation.
Degree in Business Administration, Management or Finance,
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