Freelance UX Designer Researcher

Freelance Senior UX Designer + Researcher (Internal Tools / SharePoint)

Start date: Thursday, 31st of July

Duration: 2 months (very good chance to be extended long-term)

Location: London / Newcastle / Winnersh (Berkshire)

Working pattern: Hybrid - 3 days onsite per month (location can be flexible between 3 offices)

IR35 status: Inside IR35 (must use an umbrella company)

Day rate: £350 per day (maximum)

Client: Global leader in accounting, payroll

Contract: 5 days a week (full-time)

A SaaS payroll company is looking for a Senior UX Designer to support a key internal tool project during its discovery and design phase. The project focuses on enhancing a SharePoint-based internal insights hub, a tool used by teams across the business to access customer research and strategic insights.

This hub was originally built by a research team, and now needs a UX expert to shape it into a more usable, intuitive and structured experience for internal colleagues of all levels.

What you'll be doing:

• Leading the discovery phase: conducting interviews and workshops with internal colleagues to understand user needs

• Mapping and simplifying complex access flows across a 100+ page SharePoint hub

• Designing new landing page experiences and information architecture

• Creating clear signposting and navigation tailored to different user profiles (from senior leaders to junior staff)

• Applying UX thinking to help users "find what they don't know they're looking for"

• Translating research insights into meaningful design improvements

• Updating SharePoint pages directly (you'll need to be hands-on with the tool)

• Collaborating closely with research teams and internal stakeholders to gather input and iterate quickly

What they're looking for:

• Strong background in UX design with solid discovery experience

• Able to simplify complexity and translate business needs into usable structures

• Comfortable interviewing users and applying insights in real time

• Experience working on internal tools, dashboards or content-heavy platforms

• Familiar with SharePoint (you'll be expected to make updates within the system)

• A confident communicator who can bring clarity, structure and logic to a project mid-flight

• Comfortable working in a collaborative, hands-on way, with direct stakeholder engagement

If you're a UX designer who thrives in research-heavy environments, can handle ambiguity, and enjoys making complex internal systems clearer and more human, this one's for you.

*Rates depend on experience and client requirements