French Speaking Customer Service

• Job Type: Full-time, Immediate Start
• Temp booking - rolling weekly

We are seeking 2 immediate bilingual Customer Service Representative who are either fluent in either German or French to join our client's International dynamic team.

This role is ideal for someone who is passionate about providing exceptional customer service and is ready to start immediately.

• Handle customer enquiries and complaints through phone, email
• Provide accurate, valid, and complete information by using the right methods/tools.
• Support incoming calls.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

• Proficiency in German or French and English.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.

The role can be offered on a Hybrid basis if needed, with a need to work from the Evesham office at least once a week.