French Speaking Onboarding Specialist

Manpower - French Speaking Onboarding Specialist, Brighton (BN1). Search Search French Speaking Onboarding Specialist Manpower View Profile Brighton (BN1) Temporary Published: 2 weeks ago £29500 - £30000 per annum French Speaking Onboarding Specialist Manpower French Speaking Onboarding Specialist Salary: £30,000 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Onboarding Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities * Onboarding of client to complete application forms and collect all legal documents required to launch the implementation * The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements * Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme * Taking ownership of projects that drive the development and enhancement of existing tools and process * Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process * Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume * Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly * Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements * Ability to multitask, prioritise and work well under pressure * Proven track record in building and retaining relationships with internal and external customers * Excellent telephone, verbal and written communication skills * Demonstrate self-motivation, results driven * Proactively seeks opportunities for process improvements * Proven problem solving and analytical skills * Knowledge of Excel essential * Fluency in French is essential If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today! In Short Industry Recruitment Founded 1948 Location UK Company size 5000+ ABOUT US Manpower has been a global leader in contingent and permanent recruitment workforce solutions for over 70 years. Since 1948, our purpose has remained consistent - we connect people with meaningful and sustainable work. Whilst our purpose remains constant, the world of recruitment is evolving fast. Technology innovations are reducing traditional value. We see people and unemployment at scale and witness first-hand the trends which are changing the world of work around us. We help organisations nationwide develop and maintain their workforce to respond to changing business demands, market fluctuations and keep pace as the future of work evolves. Fast Fulfilment: our teams are experts in their markets, and through our strong global brands they have access to a vast talent pool of compliant and ready to work candidates. Agile approach: we have the insights, expertise and experience to create a workforce to provide clients and candidates with the right match to help them go further. Precision performance: we invest in our people. Through robust training and our development programme, MyPath, we develop our people with the skills critical to their job today and for the jobs of tomorrow. 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