Front of House / Receptionist

Front of House - Beauty Clinic (Richmond) | Temp to Perm
Rate: £13.30 per hour | Weekly Pay: £498.00
Hours: 37.5 per week over 4 days
Locations: Richmond (primary), with potential cover in Hampstead & Mayfair
Clinic Days: Monday to Saturday
Shift Pattern:3 days: 09:30 - 20:00 (including 1-hour lunch; 30 minutes paid)
* 1 day: 09:00 - 18:00
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About the Role
Join a prestigious and growing beauty clinic known for its patient-first approach. If you're passionate about providing excellent service in a luxury environment and align with values of Empathy, Integrity, Innovation, and Timelessness, this could be your ideal role.
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Key Responsibilities
* Open and close the clinic
* Ensure smooth daily operations
* Operate the Point-of-Sale and booking system, including end-of-day reconciliation
* Provide a warm, informative, and engaging experience to every patient
* Manage and update appointment bookings, promptly communicating any changes
* Handle phone and email enquiries professionally
* Oversee general stock control and inventory
* Support sales by confidently consulting patients and sharing product knowledge
* Maintain the clinic's cleanliness and presentation
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Ideal Candidate
* Positive, enthusiastic, and proactive ("can-do" attitude)
* Excellent punctuality and time management
* Naturally warm and able to build rapport quickly
* Empathetic and patient-focused
* A strong communicator and active listener
* Adaptable, responsive, and open to change
* Self-motivated and committed to personal and team development
* Trustworthy and dependable
* Sales-driven, with a sense of urgency and ability to meet targets
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If you're ready to work with a respected brand in a vibrant and caring environment, we'd love to hear from you!

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