Grill Supervisor

Dakota Hotel based in Manchester City Centre

are seeking

a

n

experienced restaurant waiter with leadership skills for the role of

Re

staurant Supervisor.

CONTRACT AND PAY RATE

Earnings are £14.80 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £26,936 (inclusive of the anticipated tronc payment).

The role carries a permanent contract of a minimum of 35 hours per week and typical shifts will be varied, working any 5 days out of 7 including working weekends.

PRIMARY ROLE RESPONSIBILITIES

• Support management in supervising and providing direction to our

  restaurant waiting team

  ,

  ensuring the highest standards of servi

  ce

  provision at all times

  .

• Implement training plans and deliver on-the-job training to drive the smoothest, most

  polished levels of servi

  ce

  .

• Carry out

  knowledge and wine

  training and work to

  co

  ntinuously improve the teams’ knowledge to better enhan

  ce

  the guest experien

  ce

  .

• Support the

  co

  mmercial running of the

  restaurant

  operation including

  approving rota hours

  and placing orders.

• Have a hands-on approach to servi

  ce

  and hosting,

  driving standards at all times

  .

• To have a

  co

  mprehensive knowledge of food and beverage menu options to be able to offer guests re

  co

  mmendations, including understanding the allergens present.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• 40 per cent off stays at any Dakota
• 25 per cent off drinks and dining at any Dakota
• Access to our Employee Assistance Program which includes
  - free private mental health support and counselling sessions
  - video GP consultations and private prescription services
  - access to daily rewards to be cashed out for shopping vouchers
• Access to discounted gift card platform
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment.
• Family-friendly flexible working options
• Meals on duty and uniforming
• £200 bonus to recommend a friend to join our team
• £10 bonus every time you are mentioned on Trip Advisor
• Free bi-annual eye testing for users of display screen equipment
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle

Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.

We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 3 years’ experien

  ce

  working in a full-servi

  ce

  , high-end restaurant and/or bar.

• At least 1

  years

  experien

  ce

  training others in a Bar or Restaurant environment.