Head of Housing

Head of Housing

• Annual Salary: £80,000 - £85,170k
• Location: Housing Office, Launderdale Place
• Job Type: Fixed-Term Contract (6 months) With option of going permanent
• Department: Community and Children’s Services (Housing Services)

Our client a public sector organisation is seeking a Head of Housing to serve as the city’s senior housing professional, overseeing the delivery of tenant and leaseholder services and the management of the housing register. This role is pivotal in leading the strategic planning and provision of services across London’s social housing estates and sheltered housing schemes.

Responsibilities

• Provide strategic direction and leadership to the management teams and frontline staff across the City’s 12 social housing estates and the City of London and Gresham Almshouses.
• Oversee all services to tenants and services directly charged to homeowners.
• Lead the development of strategic and operational plans for the continuous improvement of services and individual estates.
• Ensure the delivery of excellent customer service and good value for money to residents, aligning with agreements established in consultation with residents.
• Manage and monitor the Housing Revenue Account, ensuring tight financial control and regularly reviewing charges.
• Act as deputy for the Director of Housing & Barbican in their absence and represent them at internal and external meetings.

Required Skills & Qualifications

• Proven experience as a Head of Housing or in a similar senior management role within the housing sector.
• Extensive knowledge of housing laws, regulations, and best practices.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent strategic thinking and problem-solving abilities.
• Exceptional communication and interpersonal skills, capable of engaging with a range of stakeholders.
• Ability to handle high-pressure situations and make critical decisions.

Benefits

• Competitive public sector benefits package.
• Opportunity for the role to become permanent.
• Flexible hybrid working

This is an exceptional opportunity for a seasoned housing professional to lead and enhance the services provided to the community. If you are driven, strategic, and ready to make a significant impact, we would love to hear from you.

To apply for the Head of Housing Management position, please submit your CV detailing your relevant experience and why you are interested in this role.