Head of Operational Transformation / Financial Crime

Job Tittle: Head of Operational Transformation / Financial Crime (Operational Change)
Contract Type: until 30th June 2026 (possibility for extension)
Location: London - Harbour Exchange Square ( 3 days a week onsite)
Working Pattern: Full Time
Rate: Highly competitive rate available for suitable candidates

Are you ready to lead transformative change in the financial services sector? Our client is seeking a dynamic and experienced Head of Operational Transformation to spearhead initiatives that shape the future of operations and financial crime prevention. If you possess a passion for operational excellence and a knack for managing complex investigations, we want to hear from you!

About Role:
As the Head of Operational Transformation, you'll be at the forefront of driving operational excellence and ensuring the seamless integration of new strategies that combat financial crime. Your expertise will not only guide the organisation but also shape the way teams communicate and collaborate.

What You'll Bring:

• Extensive experience in operations transformation within major financial institutions, with a proven track record of driving operational excellence.
• Expertise in financial crime prevention, detection, and remediation strategies, particularly in AML, CTF, sanctions, and fraud.
• Experience in Financial Crime Space is essential
• Strong leadership skills, with a history of managing large-scale operational teams and complex investigations and Operating Model.
• An in-depth understanding of the processes, products, and systems that will be impacted by ongoing projects.
• Proven time management abilities, working efficiently under pressure to meet deadlines.

Key Responsibilities:

• Collaborate closely with the Programme Manager and OAD MD to drive operational transformation.
• Act as the Subject Matter Expert (SME), championing the integration of operational excellence across all workstreams.
• Lead the definition and execution of business requirements, ensuring alignment with overall strategic goals.
• Communicate effectively with multidisciplinary teams, ensuring everyone is informed of the changes that impact operations.
• Conduct gap analyses and validate the sequence of changes in collaboration with project managers.
• Design and oversee end-to-end processes, ensuring all changes align with regulatory requirements.
• Facilitate the completion of testing for new systems, addressing any issues that arise throughout the process.
• Provide insights and updates to stakeholders, highlighting training needs and contributing to the development of training programmes.

Why Join Us?

• Be part of a forward-thinking organisation that values innovation and proactive change.
• Work in a collaborative environment that promotes professional growth and development.
• Contribute to meaningful initiatives that enhance financial crime prevention strategies and operational excellence.

If you're excited about leading operational transformation in a fast-paced financial environment and possess the skills to make a real impact, we encourage you to apply!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and experiences, particularly those that are often under-represented in financial services.

Ready to make a difference? Apply today!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.