Head of Service

Head of Service

Scope and Purpose of Role

• To support Assistant Director in leading and managing a service area. This could be an area based service i.e. Assessment and Short Term Intervention, Safeguarding, Children in Care or a city wide service such as EDT, CASS/MASH, Fostering, Adoption, Child Protection & Review or Practice Hub. .
• To work alongside your Assistant Director, being clear on priorities and managing them collaboratively to ensure high quality services.
• To contribute to and develop strategic business plans relevant to and required by the service area that support BCT priorities
• To build partnerships with and between local agencies including Family Support Services, Early Help, , schools, statutory agencies, private, voluntary and community sectors and deliver collaborative partnerships that improve services and outcomes for children.
• To influence and support the delivery of excellent practice, demonstrating positive improvements in outcomes
• To demonstrate positive leadership that reflects a clear belief, positive commitment and determination to secure good outcomes for children and young people

General Duties and Responsibilities

• To contribute to the delivery of performance management to ensure timely, effective and good quality outcomes for children and young people
• To directly manage a group of Team Managers and, through them, social work services.
• To supervise Team Managers.
• To build capacity and manage risk
• To ensure compliance with legal, regulatory and ethical requirements
• To promote equality of opportunity, diversity and inclusion in the service area.
• To build and support a culture of good practice
• To build and manage a culture of effective professional challenge
• To develop processes and practice which ensures consultation and engagement with children, young people and their carer's in service planning and delivery
• To develop and manage business processes and related relationships such as procurement
• To contribute to and manage HR processes and procedures alongside HR colleagues
• To effectively manage resources; meeting demand; developing individuals, monitoring and challenging performance as necessary
• To use all recording systems as procedures requires
• To be responsible for leading specific service areas that are changeable depending upon business need.
• To offer coaching and mentoring across the service as required
• Undertake ongoing supervision and review of direct reports through the PDR and reflective supervision process and ensure this is embedded across your service.
• Commensurate to the grade of Head of Service to undertake other duties that may arise from time to time as determined by the Assistant Director.

Rate of Pay

PAYE: £365

Umbrella: £500

Location: Alma Street, Aston, B19 2RL