Head of Transactional Services

Head of Transactional Finance
Location: Borehamwood (Hybrid)
Salary: Competitive Day Rate

Contract Type: Ongoing - Potential for perm

A leading organisation in the healthcare sector is seeking a highly experienced Head of Transactional Finance to oversee and lead its Credit Control and Sales Ledger functions.

You will be responsible for ensuring the accuracy and efficiency of invoicing, debt recovery and cash flow processes, while driving continuous improvement across the transactional finance function. The ideal candidate will be a strategic thinker with strong leadership capabilities and a proven track record in stakeholder management and process optimisation.

This is a critical role for a commercially driven finance professional with experience in managing complex, multi-site operations and delivering robust financial controls.

Key Responsibilities:

• Lead and manage the Credit Control and Sales Ledger teams, ensuring timely invoicing and efficient cash collection.
• Oversee the full billing cycle, including invoicing to NHS bodies, local authorities, and private funders.
• Monitor and manage aged debt, identifying risks and implementing resolution strategies to maintain strong cash flow.
• Develop and enforce effective credit control policies and procedures to minimise bad debt.
• Provide timely, insightful reporting on debt position, cash flow, and key financial performance metrics to senior stakeholders.
• Collaborate closely with commercial and operational departments to resolve billing disputes and improve work flows.
• Drive continuous improvement initiatives, leveraging technology and automation to enhance efficiency and accuracy.
• Ensure full compliance with financial regulations, contractual obligations, and internal policies.
• Support external audits and maintain strong internal controls across transactional processes.
• Build and develop a high-performing finance team, fostering a culture of accountability and operational excellence.

Candidate Requirements:

• Demonstrable experience leading Credit Control and Sales Ledger operations within a complex, multi-entity organisation.
• Strong understanding of revenue cycle management, debt recovery strategies, and financial controls.
• Experience within the healthcare sector, particularly in dealing with public and private sector funders, is highly desirable.
• Proven leadership and people management skills, with the ability to mentor and motivate teams.
• Advanced analytical and financial reporting skills; strong Excel proficiency required.
• Strong communication and stakeholder management abilities, capable of building cross-functional relationships.
• Experience implementing system improvements and automation to drive operational efficiencies.