Healthcare Administrator

• Receive and assess referral documentation, making appointments for patients attending as appropriate.
• Answer incoming and outgoing telephone calls and e-mail enquiries from patients and referrers regarding the services provided, handling them sympathetically and tactfully.
• Print and dispatch correspondence to patients, referrers, and other healthcare professionals.
• Carry out and record patient safety screening procedures, ensuring all relevant clinical information is obtained and recorded prior to appointments.
• Monitor and maintain an efficient appointment pending system through the Patient Administration System (PAS).
• Assist in providing a welcoming, smooth-running, and efficient Reception service to cover lunch breaks, annual leave/absence
• Liaise with healthcare professionals within the NHS and private sector in the course of administrative duties to arrange patient appointments.
• Perform any other duties commensurate with the grade of this post as may be required.

• Excellent organisational and administrative skills.
• Strong communication and interpersonal skills, with the ability to handle enquiries sympathetically and tactfully.
• Experience in handling telephone calls and email enquiries in a healthcare setting.
• Ability to work effectively both independently and as part of a team.
• Experience in a customer service role is preferred.

• Competitive salary package.
• Supportive and friendly working environment.

For immediate consideration for this great role please apply now!