Helpdesk Advisor

Your new company
You will be working for a well-know construction company based in the outskirts of Bath.
Your new role
You will be expected to assist your clients and customers with the following duties:

• Handling incoming correspondence and escalating queries to the relevant teams.
• Managing admin processes and tracking how they are with the teams.
• Assisting with contractor responsibilities and ensuring they have the correct administrative details.
• Communicate with clients professionally and effectively.

What you'll need to succeed

• Administrative experience.
• Excellent customer service skills.
• Good organisational ability, happy to multitask communication with administrative processes.
• Be on-site from 08:00 to 18:00 Monday to Friday

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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