Holiday Booking Assistant

Holiday Booking Assistant - Kickstart Your Career in the Travel Industry

Do you have a love for travel and enjoy helping people plan their perfect getaways? Are you eager to work for a leading travel company, gain valuable experience, and earn a competitive salary? If so, we want to hear from you!

Lloyd Recruitment Services is partnering with a well-established travel business located in East Grinstead. They are looking for multiple Holiday Booking Assistants who are ready to begin their careers in the travel industry, gain hands-on experience, and earn a recognised qualification.

• £19,000, increasing to £26,000 upon completing the apprenticeship, with potential to earn £28k-£29k through further development
• Mixture of office working and WFH
• Free parking onsite
• 25 days holiday plus bank holidays on top
• Opportunity to purchase or sell up to 5 days holiday per year
• Company Pension
• Life Assurance
• Private Health Scheme
• Discounted Gym membership
• Access to discounts across 100's of retailers

Complete a Level 2 Travel Agent Apprenticeship to further your career in the travel industry

As a Holiday Booking Assistant, you will:

• Assist customers with booking their dream holidays, offering personalised recommendations based on their needs
• Handle calls, emails, and social media enquiries, ensuring exceptional customer service at all times
• Promote travel products and services to help clients plan memorable travel experiences
• Ensure all bookings are accurate and processed through the company's CRM system
• Address and resolve customer concerns in a professional and efficient manner
• Work closely with a supportive team to achieve individual and team goals

We're looking for candidates who:

• No prior experience required, as full training will be provided. Bring enthusiasm and a willingness to learn
• Confident communicators, both in person and in writing
• Reliable, organised, and able to manage tasks efficiently
• Have a Level 4 qualification in English and Maths (or equivalent) for the apprenticeship program

The position is full-time, offering 35 hours per week, Monday to Friday, with shifts between 8:30am - 6:00pm. The role is based in East Grinstead, with a start date of 28th April 2025. The apprenticeship lasts for 12 months, followed by a 3-month assessment period.

Know someone who loves travel? Refer a friend and receive a retail voucher worth up to £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.