Home Ownership Officer

• Pay: £13.00 per hour
• Location: Sheffield
• Job Type: Full-time, Temporary (6 months)
• Working Hours: 9am till 5pm

Sheffield City Council is seeking a Home Ownership Officer to join their Home Ownership and Revenues Unit. This role involves providing administrative support and participating in activities related to Right-to-Buy, Leasehold Management, and Revenues & Business Management. The ideal candidate will assist in delivering a quality, customer-focused service to both customers and service partners.

• Assist in processing Right to Buy (RTB) applications in accordance with legislation.
• Conduct RTB interviews and support customers with enquiries.
• Maintain comprehensive RTB records and assist in the preparation of statistical data.
• Liaise with service partners and monitor the progress of RTB applications.
• Communicate effectively with RTB applicants both verbally and in writing.
• Provide support in leasehold management services, including collating costs and calculating service charges.
• Raise service charge invoices on the Council’s debtors system.
• Assist in designing, establishing, and maintaining databases and spreadsheets for financial management.
• Process invoices and assist in the preparation of statistical data for the Revenues and Business Management Team.
• Support the team in monitoring revenue budgets and managing creditor payments.
• Carry out general administrative duties as required.

• Experience in administrative roles, preferably within a housing or local government setting.
• Strong understanding of financial regulations and corporate policies related to clerical support services.
• Proficiency in using council debtors systems and financial management tools.
• Excellent organisational and communication skills, with a strong emphasis on quality and customer care.
• Ability to work effectively both independently and as part of a team.
• Competence in handling sensitive information and maintaining comprehensive records.