Homes For Ukraine Visiting Officer

Location: Civic Centre, SM4 5DX
Hours: 35 hours per week | Monday to Friday
Start: ASAP
Hybrid Working: Office attendance required 3 days per week
Rate: £21.20 per hour (Umbrella)

We are seeking a compassionate and organised Visiting Officer to support the Homes for Ukraine scheme, a vital programme helping Ukrainian refugees find safety and stability in the UK.

This is a highly rewarding outreach-based role that involves visiting sponsor households, assessing property suitability, supporting both hosts and guests through their journey, and ensuring the smooth delivery of all required checks, payments, and follow-up care.

• Carry out property checks to ensure sponsor homes meet housing standards

• Check and record necessary documents, including identity and tenancy verification for DBS processing

• Conduct welfare visits before and after guest arrivals and issue payment vouchers

• Maintain accurate and confidential records of visits, queries, and financial transactions

• Identify and report safeguarding concerns

• Provide ongoing advice and support to sponsors and guests throughout their placement

• Liaise with voluntary organisations and represent the scheme at community events

• Work closely with colleagues and maintain compliance with government and local procedures

• Experience in housing, social care, or a community-based outreach role

• Strong interpersonal and organisational skills

• Ability to work independently and manage sensitive situations with care

• Knowledge of safeguarding practices and data protection compliance

• Flexible availability, including occasional evenings or weekends if needed

• Play a vital role in supporting vulnerable individuals affected by conflict

• Work in a varied, community-focused position

• Join a supportive and dedicated team environment

• Flexible working structure with in-office collaboration 3 days a week

If you're passionate about making a real difference and have the experience to support vulnerable communities, we'd love to hear from you.