Housing Advisor

Castlefield Recruitment are currently recruiting a Housing Advisor for a housing association based in South Manchester. The role is interim initially 6 - 8 weeks, paying £19 - £21 per hour umbrella, and offers hybrid working opportunities after training.

The role:

• Assess Social Housing applications and assist with the allocation of homes to successful applicants
• Provide and deliver an efficient and effective administrative service and front line customer service across housing services
• Provide a front line housing management service, ensuring support to officers within the housing service teams

The person:

• Experience of working within social housing
• Able to deal with difficult customer queries/complaints and diffuse situations
• Excellent communication skills