Housing Advisor

Join Our Team as a Housing Options Advisor!

Location: Kingswood, Bristol
Contract Type: Temporary
Hourly Rate: £17.29
Working Pattern: Full Time - Hybrid

This role is hybrid working, however there will be a duty rota requiring face to face work at the Kingswood Civic Centre 1-2 times weekly.

Are you passionate about helping people find their homes? Do you thrive in a supportive environment where your skills can truly make a difference? If so, we have the perfect opportunity for you!

About the Role
As a Housing Options Advisor, you will play a vital role in supporting individuals and families facing housing challenges in South Gloucestershire. Under the guidance of the Housing Options Team Leader, you will provide front-line housing advice and homelessness services to those in need. This is a fantastic opportunity to use your expertise to make a real impact!

Key Responsibilities:

• Conduct thorough assessments for customers seeking housing advice.
• Identify individuals at risk of homelessness and guide them through the process.
• Compile financial and social assessments to develop tailored housing plans.
• Issue decisions on homelessness applications and provide ongoing support.
• Ensure safeguarding issues are addressed with appropriate referrals.
• Maintain accurate records and keep systems updated.

About the Team
Join a dedicated and dynamic Housing Advice and Options team! Our mission is clear: to prevent homelessness and provide comprehensive support to those seeking housing solutions. You'll work collaboratively with a passionate group of professionals committed to making a difference in our community.

What We're Looking For:

• You will have experience of working in a housing, homelessness, or related environment and ideally have, or be working towards, a professional/technical qualification.
• Demonstrate knowledge of relevant legislation including Housing Act 1996 Part VII, landlord and tenant law and civil procedures and of working within rehousing policies.
• An ability to carry out financial assessments related to housing options and have proven IT skills in using databases, Microsoft Office, the internet and electronic mailing.
• Demonstrate a working understanding of housing remedies and good experience of delivering housing access and homelessness services to vulnerable people and minority groups.
• Demonstrate that you can make decisions within your level of responsibility and respond to urgent requests for assistance.
• Demonstrate your ability to establish good relationships with customers and other statutory/voluntary bodies and other officers at different levels to negotiate and influence outcomes for customers.
• An ability to give clear information and to empathise with customers and deal with enquiries sensitively and record information accurately

Our client is committed to diversity and inclusion and welcomes applications from all backgrounds.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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