4

Housing Benefit Appeals Officer

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Job Description - Housing Benefit Appeals Officer

4Recruitment Services are seeking an experienced Housing Benefit Appeals Officer to work for a council based in Northwest London.

This position focuses predominantly on managing Appeals, including reviewing cases, submitting appeals, and attending appeal hearings.

It’s essential that candidates are prepared and willing to dedicate the vast majority of their time to this aspect of the role.

Candidates must have recent and substantial experience as Housing Benefit Appeals Officers, preferably in their most recent or current role.

The role primarily involves working from home, with occasional visits to the hub and tribunal attendance as required.

DUTIES AND RESPONSIBILITIES INCLUDE:
  • Assessment of complex cases, carrying out home visits where necessary
  • Managing of Appeal cases and attending Panels and Court Hearings as necessary
  • Responsibility for Quality checking work carried out by Assessment Officers
  • Provide support where necessary to Access Harrow
  • Ensure that Housing Benefit Subsidy of some £120 million is maximised by satisfying the annual audit undertaken by external Audit of the Financial Assessments undertaken against the complex regulations and guidance of the Department of Work and Pensions.
  • Ensure quality and performance targets for the services are met.
  • Ensure that in excess of £1.5 Million Overpaid benefit each year is recovered
  • Provide advice and guidance to up to 14 Highly skilled Financial Assessment Officers and Assistants with regard to complex Finance Assessments ensuring consistency of advice across the Service
 
ESSENTIAL  REQUIREMENTS INCLUDE:
  • Candidates must have recent and substantial experience as Housing Benefit Appeals Officers, preferably in their most recent or current role.
  • Extensive experience in submitting cases and attending appeals hearings
  • In depth knowledge of the Housing and Council Tax Benefits legislation
  • In depth knowledge of Social Care Financial Assessments Regulations and guidance
  • Ability to gain knowledge of Social Security and Child Support Regulations, CRAG and Pension Regulations etc
What we offer:
  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email  .
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