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Housing Business Support

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Job Description - Housing Business Support




1 year contract role with a Local Authority



Job Summary:



• We are seeking a Business Support Officer (Level 5) to join Slough Borough Council’s Homelessness and Asylum/Refugee services.



• This role provides high\-quality administrative and coordination support to ensure the smooth running of frontline services.



• The post\-holder will manage workflows, maintain case records, support multi\-agency meetings, produce reports, and assist with financial administration, allowing service teams to focus on supporting residents.







Key Duties/Accountabilities (Sample):



• Provide administrative and coordination support across Homelessness and Asylum/Refugee services.



• Manage shared mailboxes, workflows, and appointment scheduling (including interpreters).



• Maintain accurate case records and support multi\-agency meetings (agendas, minutes, action tracking).



• Produce routine performance reports and trackers to monitor service delivery.



• Support financial administration: raising purchase orders, processing invoices, maintaining approval trails, resolving supplier queries, and tracking spend.



• Handle sensitive information confidentially and work to strict deadlines.



• Assist in ensuring compliance with audit and budget monitoring procedures.







Skills/Experience:



• Strong administrative and organisational skills.



• Experience in business support within housing, social services, or local government.



• Confident in managing case records, workflows, and shared mailboxes.



• Ability to coordinate meetings, take minutes, and track actions.



• Competent in producing routine reports and performance trackers.



• Financial administration experience: purchase orders, invoices, and basic budget tracking.



• Attention to detail, confidentiality, and ability to work to deadlines.



• Strong communication skills for liaising with multi\-agency teams.



• IT literate: Microsoft Office (Word, Excel, Outlook) and relevant case management systems.







Additional Information:



• The closing date: ASAP.



• The role is agency\-based and available for immediate start.




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