Housing Officer

Company : Confidential

Job Description - Housing Officer

Housing Officer
Sector: Local Authority
Location: West London
Reports to: Housing Manager
Contract: 3 to 6-month ongoing contract
Start: ASAP
Hours: Monday to Friday, 9am to 5pm (on site 5 days per week)
Pay: £27.96 per hour (Umbrella)

Overview
A local authority is seeking an experienced Housing Officer to manage tenancies, resolve estate issues, and support local communities. You must have proven experience working in Housing for a local authority or housing association.

Key responsibilities

Manage a patch of general needs, sheltered, and leasehold properties.
Support vulnerable residents and connect them to local services.
Build strong resident relationships and encourage community involvement.
Conduct tenancy audits and regular home visits.
Identify and report fire safety issues.
Work with the voids team to reduce turnaround times.
Complete tenancy sign-ups and explain key tenancy terms.
Provide housing advice and support moves, transfers, and mutual exchanges.
Investigate tenancy fraud, illegal subletting, and breaches.
Manage tenancy changes, successions, and joint applications.
Lead on anti-social behaviour cases and work with partner agencies.
Respond quickly to domestic violence cases and make referrals.
Prepare legal cases, serve notices, and represent the authority in court.
Lead multi-agency and safeguarding meetings.
Support tenant and resident associations.
Respond to estate emergencies and complaints quickly and effectively.
Supervise Housing Support Officers and deputise for the Housing Manager.
Attend occasional evening meetings and community events.

Interviews will take place as soon as possible, with a view to an immediate start. This is an excellent opportunity to step into a busy, rewarding role and make a real difference within the community

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Housing Officer

Job Description - Housing Officer

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