Housing Officer

Housing Officer

6 Month Contract

£23.39 PAYE per hour

Hyrbid, 2 days a week in Harlow

A local council are hiring a Housing Officer to join their team on a 6 month contract

support the councils ongoing annual tenancy audit programme. This will involve visiting our tenanted properties, and meeting with tenants, obtaining and verifying information regarding tenants households, identifying any support or safeguarding needs, inspecting properties and actioning any issues arising, including repair issues, property condition issues or potential tenancy breaches.

The role therefore requires excellent customer service and organisational skills and an ability to be able to work independently.

The role may also require providing cover for other housing management duties including responding to reports of anti-social behaviour or other tenancy related issues as per job description.

The Role:

To work as part of a team dealing with all aspects of estate and tenancy management. The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable.

To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council’s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents.

To ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintained

To attend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date information so that informed decisions may be taken to resolve the situation.

Duties Include but Not Limited to -

• Letting of new tenancies/ending of tenancies
• Managing tenancy changes
• Introductory Tenancy Reviews
• Resident engagement
• Partnership working with other agencies and teams
• Prioritising Tenancy sustainment
• Tenancy enforcement
• Tenancy/Property Audits
• Estate management

The experience you will bring:

Full UK Driving Licence, with access to vehicle

Knowledge of tenancy management and legislation

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.