Housing Officer

We're looking to recruit an experienced Housing Officer in Lancashire on a temporary contract, starting ASAP
You will be responsible for overseeing approx 500 tenancies, ensuring the delivering of high-quality housing and tenancy management services. The Housing Officer will be responsible for dealing with and managing their own caseloads of ASB and other tenancy breaches where appropriate, so the successful candidate will need a level of experience in managing cases of ASB and various other tenancy issues.

Your new role

• Delivering high-quality, customer-focused housing management services including ASB, allocations, voids & lettings, tenancy sustainment and compliance
• Processing tenancy management requests such as mutual exchanges, assignments, transfers, death of tenants and successions
• Completing sign ups with new tenants and ensuring they're fully aware of their tenancy conditions
• Investigating and managing reports of ASB and other tenancy breaches, gathering evidence and providing appropriate resolutions
• Supporting tenants at risk to sustain their tenancies, signposting to external agencies or initiatives, money advice and other housing options available for them
• Carrying out new tenancy reviews, property inspections and checks, identifying issues
• Assisting with repairs and maintenance requests

What you'll need to succeed

• Proven experience in a housing and tenancy management role including managing cases of ASB and other tenancy breaches
• Good understanding and knowledge of housing & tenancy legislation and best practice
• Confident lone worker and ability to work on own initiative
• Strong customer service, communication and interpersonal skills
• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay
• Competitive hourly rates
• Option to be paid PAYE or Umbrella
• Hybrid working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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