Housing Officer ASB

Housing Officer (ASB)

Location: Hybrid - Covering Rugby, Northampton, East Northampton, Market Harborough, Blaby, Nuneaton & Bedworth.
Office base: Birmingham
Rate: £24 - £26 per hour (via umbrella)
Hours: 35 hours per week (Monday to Friday, 9am-5pm)
Contract: 2-month temporary contract (strong potential for extension)
Driving: Full UK driving licence required

We are currently recruiting for a skilled Housing Officer (ASB) to join a Housing association on a temporary basis.
This is a hands-on Housing Officer role focused on managing complex anti-social behaviour and safeguarding cases. The ideal candidate will have a strong background working directly with tenants in general needs housing, particularly in their homes and communities.

Key Responsibilities:

• Act as a frontline Housing Officer, managing a high-level ASB and safeguarding caseload
• Conduct tenancy audits, investigations, and home visits across the assigned patches
• Work collaboratively with partner agencies and internal teams to resolve cases
• Ensure compliance with relevant legislation and housing policies
• Deliver a trauma-informed and customer-focused approach to tenancy management

The Ideal Candidate:

• Proven experience in a Housing Officer role with a strong ASB and safeguarding background
• Ability to work independently, managing a complex and varied caseload
• Experience with Northgate (NEC) is highly desirable
• Must have a full UK driving licence and access to a vehicle
• Those with limited support or advisory housing experience will not be suitable

If you're a confident and capable Housing Officer looking for your next step, we'd love to hear from you. For more information about the role, call Tiyana on or email