Housing Options and Homeless Prevention Manager

Teqniq is searching for a Housing Options and Homeless Prevention Manager to work in the public sector.

36 hours per week.

3 month contract.

09:00-17:00

Job Description:

To provide expert advice, undertake complex case work, represent the Local Authority in high profile situations and proactively contribute to support the effective leadership and management of the Housing Options, Move-On and Homeless Prevention service for residents in need of housing advice and assistance.

The post-holder will be responsible for proactively contributing to leading a service delivering housing options advice, including low cost home ownership, preventing homelessness and undertaking statutory assessments.

The operational service delivery will be consistently accurate, flexible and responsive to client needs within available resources ensuring agreed team plans and performance targets are delivered and that a culture of putting our residents first and continuous service improvement is maintained. The post-holder will be responsible for leading and contributing to the delivery of strategic improvements to the service and other corporate, cross-cutting priorities, as required, on a portfolio, project basis. This includes working closely with social care services to support the move-on of families to suitable accommodation, leading on cross-service strategies and understanding the impact of housing decisions on other key service areas.

Duties:

? To be responsible for the selection, development and performance of project teams for the delivery of agreed priorities and programmes within the Housing Service and other corporate and cross-cutting service areas.

? To provide support so that all team members receive the appropriate level of communication to maintain engagement with the workplace’s vision, priorities and activities.

? To be a visible and effective senior officer within the service and department, represent the service at a range of public and internal forums, actively seek to improve the council’s service delivery and provide a cohesive and efficient service to colleagues, Hillingdon residents and stakeholders.

? To support the implementation of relevant policies, strategic actions and objectives within the operation of the team, identifying opportunities to improve performance, promoting modern and professional service delivery, expanding good practice and actively targeting weaker aspects of the service to improve.

? To challenge, manage and resolve poor performance where it exists within the service.

? To actively contribute to the effective operation of the range of panels available to enable key groups to access suitable housing and support, ensuring consistency and transparency in decision making.

? To actively support the management of the service delivering a professional, responsive and individualised service to Hillingdon residents requiring housing advice.

? To actively contribute to the effective operational delivery of key frontline services, including a timely, high quality casework management service and customer-focussed contact arrangements. This will include taking the practical lead to develop and implement clear procedures and professional standards to achieve excellence in day-to-day service delivery.

? To be the practical lead for ensuring the application of systems to provide assurance that standards are met in own area.

? To set up, chair and manage meetings and forums where required.

? To analyze and use data reports to inform and recommend team specific targets, to monitor performance and evaluate progress and identify case risks which require mitigating action.

? To be the practical lead for ensuring consistent and effective case recording.

? Be knowledgeable and up to date with housing legislation, policy, procedures, case law and Codes of Guidance to ensure statutory requirements are consistently met.

TEQ-0525-RQ1489286

INDJS1

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