Housing Options Officer

Job Purpose

Key Duties/Accountabilities

• Provide housing advice and options to customers in line with legislation, policies, and procedures
  


• Apply the Housing Act 1996 (Parts VI and VII) and Homelessness Reduction Act 2017 to casework, ensuring accurate assessment of prevention and relief duties
  


• Develop robust and effective Personalised Housing Plans (PHPs) tailored to each applicant’s needs and circumstances
  


• Assess complex cases, including applicants with histories of rough sleeping, ensuring appropriate interventions are in place
  


• Work with a prevention-focused approach to resolve housing issues before crisis point
  

Essential Experience Required

• Ability to assess complex cases, including those with a history of rough sleeping
  


• Proven experience in a housing options or homelessness prevention role within a local authority or similar setting
  


• Strong working knowledge and practical application of: Housing Act 1996 (Parts VI and VII), Homelessness Reduction Act 2017
  

Essential Qualification Required

• Good standard of education (GCSEs or equivalent; housing-related qualification desirable)
  

Additional Information

• Working Hours: 37 hours per week
  


• Enhanced DBS with barred list is required for the role
  


• Full-time on-site/hybrid working to be discussed
  


• The role closes soon, apply ASAP
  

• Proven experience in housing options or homelessness prevention role
  


• Strong working knowledge of Housing Act 1996 (Parts VI and VII), Homelessness Reduction Act 2017
  


• Good standard of education (GCSEs or equivalent; housing-related qualification desirable)
  


• Enhanced DBS with barred list