Housing Quality & Service Improvement Manager

Avalon is currently supporting a client of ours within the West Midlands for the recruitment of a Housing Quality & Service Improvement Manager.

The Opportunity:

My client in the West Midlands is seeking a Housing Quality & Service Improvement Manager for a 12-month fixed-term period. This role will have a sole purpose on service delivery and improvement for both tenants and leaseholders. Having a clear insight and knowledge of Social Housing and the regulator is significant to proceeding with this role.

The successful candidate will:

• Support the Council’s commitment to keeping tenants and leaseholders central to service improvement.
• Contribute to the delivery of the Social Housing (Regulation) Act 2023
• Help manage and improve a housing stock for tenants and leaseholders
• Assist in delivering a transformational housing programme
• Deliver key improvements in asset compliance
• Lead preparations for regulatory inspections, including: Procuring external support
• Support the leadership team with performance framework updates

Further information:

• 12 month contract
• 37 hours per working week
• Hybrid working
• £32,900 - £41,511 per annum

Requirements:

• Knowledgeable about the housing landscape and the Regulator’s role
• DBS in place on the update service
• Full UK drivers licence with access to a vehicle

Avalon, trading name of Spirehouse Recruitment Limited. Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.