Housing Solutions Officer

Hourly rate: £23.56 via Umbrella

Location: South West (Hybrid)

Hours: 37

Duration: 5 Months

Venn Group are currently working with a Local Authority in the South West, who are seeking a Housing Solutions Officer to assist with reducing the number of under occupied households within the Council’s housing stock.

Main duties of the job:

• Engage frequently with tenants, their family, and friends, providing solutions to meet their housing needs
• Ensure relevant documentation is completed, example: housing register application forms, tenancy agreements, tenancy termination forms, grant/tenant incentive forms and welfare benefit change of circumstances forms
• Responsible for updating the housing management system with changes to tenancies
• Responsible for determination of value of grants awarded under the Council’s Transfer Removal Grant scheme
• Report concerns relating to the safeguarding of children, young people, or vulnerable adults in accordance with agreed procedures
• Liaise regularly with the Housing Property Void Team to ensure all works are completed within specified deadlines

Essential Skills:

• Knowledge of the demographics of the housing tenants, the local community and wider sub regional impacts, in respect of properties for letting and impacts on homelessness
• Detailed and extensive professional and technical knowledge of wider housing management policy and practice, housing law and best practice relating to neighbourhood and tenancy management
• Enhanced DBS
• Driving licence and access to own car

To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call