Housing Solutions Officer

Housing Solutions Officer

• Salary: £15.48 per hour (PAYE) or £20.07 per hour via Umbrella
• Location: Sheffield
• Job Type: Full-time, Temporary

Our client seeks a Housing Solutions Officer to join their Housing Advice and Options Service team. This role offers a fantastic opportunity to make a significant impact in the lives of households in need. You will provide tailored housing advice, assess housing needs, and work towards homeless prevention and suitable accommodation solutions.

Day-to-day of the role:

• Provide comprehensive housing advice and assess households in housing need.
• Work within a statutory framework to progress cases in line with legal requirements.
• Collaborate with internal and external partners to assess circumstances and investigate cases thoroughly.
• Utilise excellent negotiation skills to manage complex situations and stay calm under pressure.
• Balance empathy and understanding with managing customer expectations within the limits of available accommodation resources.
• Work in a supportive environment alongside skilled and experienced officers, seniors, and managers.

Required Skills & Qualifications:

• Demonstrated customer focus with the ability to prioritise and organise work effectively.
• Excellent communication skills and the ability to work well independently and as part of a team.
• Resilience and a strong work ethic, with a keenness to learn and grow within the role.
• Commitment to equality, diversity, and inclusion, aiming to reflect the diverse community served.
• Ability to handle pressure and complex situations with professionalism.
• Willingness to complete an Enhanced Disclosure and Barring Service Check.

Benefits:

• Supportive team environment with experienced professionals.
• Opportunities for personal and professional development.
• Opportunity to contribute to meaningful work in housing and support services.

To apply for the Housing Solutions Officer position, please click 'Apply now' and submit your CV.