Housing Support Business Lead

5\-6 months contract with a Local Authority

Job Summary:

• Slough Borough Council is seeking an experienced Housing Support Business Lead to join the DDaT Core Management Team.

• This role will lead the Housing Applications & Systems function, with responsibility for the support, development and optimisation of the Council’s integrated housing management system (NEC) and associated business applications.

• The post holder will work closely with internal services and external suppliers to deliver effective, secure and data\-driven technology solutions that support housing and public protection services, while ensuring data integrity and continuous improvement.

Key Duties/Accountabilities (Sample):

• Lead and manage the Housing Applications & Systems team, providing day\-to\-day operational and strategic oversight.

• Act as a member of the DDaT Core Management Team, contributing to corporate digital and technology strategy.

• Be the primary point of contact for housing systems for internal stakeholders and external vendors.

• Manage and support the NEC integrated housing management system and related applications.

• Plan, oversee and assure technical development delivered by internal teams and third\-party suppliers.

• Maximise the use, configuration, development and data population of NEC across housing and public protection services.

• Ensure high\-quality system support for users, including incident resolution, enhancements and user engagement.

• Maintain data integrity, data quality and compliance with council policies and governance standards.

• Provide expert advice and make recommendations to senior managers on systems, applications and data issues.

• Work collaboratively with services, partners and stakeholders to deliver council priorities.

• Model and embed the Council’s values and behaviours, leading by example.

Skills/Experience:

• Proven experience leading housing systems or business applications within a local authority or public sector environment

• Strong working knowledge of NEC Housing / Integrated Housing Management Systems

• Experience managing application portfolios and complex business systems

• Demonstrable leadership and line management experience

• Experience working with external suppliers and vendor\-led development

• Strong stakeholder management skills, including engagement with senior managers

• Experience overseeing system development, configuration and continuous improvement

• Strong understanding of data quality, data integrity and information governance

• Ability to translate business requirements into effective technical solutions

• Excellent communication, problem\-solving and decision\-making skills.

Additional Information:

• The closing date: ASAP \- 06/02/2026 @15:00.

• Client: Slough Borough Council.

• Location: Observatory House.

• Hours: 37 hours per week (09:00 – 17:30).

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