HR & Payroll Officer

We are looking for an HR professional who is qualified to CIPD Level 5 with strong Employee Relations exposure for a 12-month fixed term contract with lots of longer term opportunities as the team grows.

About the Role
You’ll be the first point of contact for employee relations matters, supporting managers and employees, resolving issues.

Employee Relations

• Serve as the first point of contact for employee relations issues, providing guidance and support to employees and managers.
• Manage and resolve employee grievances, disciplinary actions, and conflict resolution in line with company policies and employment law.
• Conduct investigations into employee complaints and prepare detailed reports and recommendations.
• Support line managers in handling performance management cases, including capability and conduct issues.
• Promote a positive work environment through proactive engagement and communication strategies.
• Monitor employee morale and engagement, identifying trends and recommending interventions.
• Deliver in-house training to line managers on effective people management practices.
• Maintain accurate and confidential records of all employee relations matters.

• Assist in the implementation of HR policies and procedures.
• Assist in establishing training needs and coordinating of learning and development programs.
• Support recruitment and onboarding processes as needed.
• Maintain and update employee records in the HRIS (Workday) system.
• Assist with HR reporting and analytics.
• Support with ensuring timely handling of emails in the HR inbox on a daily basis.
• Participate in HR projects and initiatives aimed at improving employee experience and organizational culture.
• Maintain employee records in compliance with GDPR and internal data governance standards.
• Support the timely and accurate processing of payroll via 3rd party (ADP) system.
• Act as the first point of contact for HR queries, including payroll, benefits, and policy guidance.
• Willing to be trained as a First Aider, Fire Marshall and be the Health and safety (H&S) representative in support of H&S administration.
• Any other reasonable duties as assigned by the Line Manager from time to time.

• Degree educated and CIPD qualified (Level 5 or above) essential.
• Minimum 4 years of experience in an HR role with exposure to employee relations.
• Experience working in a Head Office based HR role, ideally in a similar industry.
• Experience in a fast-paced, multi-disciplinary environment is desirable.

• Strong knowledge of UK employment law and HR best practices.
• Excellent interpersonal and communication skills.
• Excellent planning, organizational and time management skills.
• Ability to handle sensitive and confidential information with discretion.
• Conflict resolution and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office including Excel at intermediate level.
• Competent working on HRIS systems, experience using Workday desirable.