HR Shared Service Coordinator

HR Shared Services Associate

6 month contract

Based near Hayes, 5 days onsite

Up to £39,000 (paid hourly)

Your new company
I am partnering with a leading global company to recruit a HR Shared Service Associate on a 6 month contract. You will join a fast-paced HR Shared Services team responsible for the day-to-day management of employee absences and HR related enquiries. You will be detail-oriented, flexible with continuous process/system changes, and possess a problem-solving mindset.

Your new role

• Be responsible for analysing and answering HR related queries and work with key contacts including local HR support, COE colleagues and other key stakeholders
• Own changes and keep employee information updated, such as absence and termination status, and process applicable changes in an accurate and timely manner
• Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
• Interpret and explain company policies, procedures, laws, standards, and regulations and advise managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits
• Work with data, report on our plans, investigate and reconcile discrepancies
• Craft, document, and maintain leave administration processes
• Maintain complete and accurate records of leave requests
• Provide support for a range of HR administrative processes supporting the employee lifecycle.
• Contribute to the on-going development of HR knowledge to help employees quickly and easily find an answer to their questions via self-service
• Assist with creating or updating internal training tools and process manuals for team members to maximise the effective use of Workday
• Collaborate with other regional HRSS teams for alignment and knowledge sharing
• Partner with key stakeholders such as Managers, HRBPs, People Technology, Mobility, Benefits and Payroll to resolve data issues
• Participate in ad hoc HR projects as directed by HR Shared Services People Leaders
• Lead efforts to document, simplify and standardise HR business processes specific to the EMEA region

What you'll need to succeed

• Possess a strong customer service orientation while maintaining a high level of integrity and confidentiality with each interaction
• Knowledge of HR policies, practices, procedures, laws, and system tools
• Strong communication, organisational, collaboration, documentation, and presentation skills
• Data analysis skills, including strong excel skills such as pivot tables and v-lookups (preferred)
• Proven ability to manage confidential information
• Ability to prioritise workload
• Strong Microsoft Office skills

What you'll get in return
6 month contract, 5 days on-site (plenty of parking)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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