ICT Technician

Job Title: ICT Technician
Location: Birmingham
Salary: (depending on experience)
Contract Type: Full-Time, Permanent
Working Hours: 37 hours per week, Monday to Friday
Start Date: 2nd June 2025

This school is a vibrant and inclusive secondary school committed to providing a high-quality education and a supportive environment for all students. Who are seeking a proactive and skilled ICT Technician to join their dedicated team and support the delivery of outstanding teaching and learning through effective ICT services.

The ICT Technician will play a key role in maintaining the school’s ICT infrastructure, providing technical support to staff and students, and ensuring the smooth operation of all ICT systems and equipment.

• Provide first-line technical support to staff and students, resolving hardware, software, and network issues.
• Install, configure, and maintain ICT hardware (PCs, laptops, printers, interactive whiteboards, etc.).
• Support the management of the school’s network infrastructure, including servers, switches, and wireless systems.
• Maintain and update software applications and operating systems.
• Monitor and maintain the school’s ICT asset inventory.
• Assist with the setup and support of AV equipment for school events and lessons.
• Ensure data security and support regular backups in line with school policies.
• Liaise with external ICT support providers and suppliers as required.
• Contribute to the development and implementation of the school’s ICT strategy.

Essential:

• Relevant ICT qualifications or equivalent experience.
• Strong knowledge of Windows operating systems and Microsoft Office applications.
• Experience with hardware troubleshooting and repair.
• Good understanding of networking principles (TCP/IP, DNS, DHCP).
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• A commitment to safeguarding and promoting the welfare of children.

Desirable:

• Experience working in an educational environment.
• Knowledge of SIMS or other school management systems.
• Familiarity with Google Workspace or Microsoft 365 for Education.

• A supportive and friendly working environment.
• Opportunities for professional development and training.
• Access to the Local Government Pension Scheme.
• On-site parking and staff facilities.

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