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ICT Technician

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Job Description - ICT Technician

Job Title: ICT Technician
Location: Birmingham
Salary: (depending on experience)
Contract Type: Full-Time, Permanent
Working Hours: 37 hours per week, Monday to Friday
Start Date: 2nd June 2025

About Us

This school is a vibrant and inclusive secondary school committed to providing a high-quality education and a supportive environment for all students. Who are seeking a proactive and skilled ICT Technician to join their dedicated team and support the delivery of outstanding teaching and learning through effective ICT services.

Job Purpose

The ICT Technician will play a key role in maintaining the school’s ICT infrastructure, providing technical support to staff and students, and ensuring the smooth operation of all ICT systems and equipment.

Key Responsibilities
  • Provide first-line technical support to staff and students, resolving hardware, software, and network issues.
  • Install, configure, and maintain ICT hardware (PCs, laptops, printers, interactive whiteboards, etc.).
  • Support the management of the school’s network infrastructure, including servers, switches, and wireless systems.
  • Maintain and update software applications and operating systems.
  • Monitor and maintain the school’s ICT asset inventory.
  • Assist with the setup and support of AV equipment for school events and lessons.
  • Ensure data security and support regular backups in line with school policies.
  • Liaise with external ICT support providers and suppliers as required.
  • Contribute to the development and implementation of the school’s ICT strategy.
Person Specification

Essential:

  • Relevant ICT qualifications or equivalent experience.
  • Strong knowledge of Windows operating systems and Microsoft Office applications.
  • Experience with hardware troubleshooting and repair.
  • Good understanding of networking principles (TCP/IP, DNS, DHCP).
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • A commitment to safeguarding and promoting the welfare of children.

Desirable:

  • Experience working in an educational environment.
  • Knowledge of SIMS or other school management systems.
  • Familiarity with Google Workspace or Microsoft 365 for Education.
What We Offer
  • A supportive and friendly working environment.
  • Opportunities for professional development and training.
  • Access to the Local Government Pension Scheme.
  • On-site parking and staff facilities.

This job for you? Apply Now

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