Inbound Customer Service Advisor

Inbound Customer Service Advisor
30th June - September/October
£13.85 per hour
Full time 35 hours per week (Monday - Friday)
Docklands

Interviews/Assessment w/c 19th May

Randstad are working alongside a renowned university based in East London who are recruiting for Customer Service Advisors to join their team. Over the busy summer period they need capable and reliable people to join their Clearing teams, dealing with inbound calls and queries from prospective students.

These roles will start on June 30th and run through September/October depending on call volumes.

Responsibilities:

• Diagnose and Respond to queries surrounding the clearing process.
• Successfully identify queries which need further support and transfer to the correct department or drop in sessions.
• Provide outstanding customer service to all stakeholders.

Key Skills:

• Strong communication skills
• Ability to analyse issues
• Excellent organisational and time management skills
• Experience within customer service

For more information please apply with your CV today.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.