Income Service Officer

Income Officer position available! 

Venn Group have been approached by a Housing Association and would like to introduce the following positions available:

Position:          Income Services Officer

Location:         Leeds

Rate:               £24 per hour via Umbrella

Length:            4 weeks initially

Hours:             37.5 hours per week

Key Responsibilities include:

• Minimise rent arrears and other charges by consistently applying income recovery policies and procedures
• Coordinate legal action when necessary to recover debts and protect the Association’s financial interests
• Promote customers’ financial wellbeing through proactive engagement, support, and preventative measures
• Deliver high-quality customer service and contribute to continuous improvement within the Customer Service Team
• Collaborate with colleagues to enhance asset performance, support sustainable tenancies, and encourage customer involvement in service development

Essential Criteria:

• Previous experience in a similar role
• Driving license and access to car

To find out more about this role or to apply please contact Simon, Adam or Molly on or alternatively reply to this email with your up-to-date CV

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £50 worth of vouchers from a choice of high street organisations.