Infrastructure Specialist

Infrastructure Specialist - uberAgent | Berkshire | Contract | Outside IR35

My client is seeking an Infrastructure Analyst on a short term assignment with specific experience in the User Experience Monitoring tool, uberAgent.

This organisation has a highly secure, on-premise VDI environment on Citrix technology. They are experiencing persistent performance challenges including slow connection times, extended log-on durations and overall poor user experience and system responsiveness.

They have deployed uberAgent, The tool is actively collecting data, But do not have the expertise to properly interpret the insights and telemetry, Diagnose root causes and formulate, implement remediation strategies.

Additionally, there is a potential performance bottleneck related to data ingestion into Splunk, which may be impacting the effectiveness of UberAgent or the overall monitoring strategy.

Key Responsibilities:

• Deep-dive analysis into uberAgent telemetry
• Identification of key performance bottlenecks and root causes
• Evaluation of Splunk ingestion challenges and recommendations for optimisation
• Delivery of a detailed findings report and proposed next steps for remediation
• Collaborate with IT teams to implement agreed improvements.

Required Skills for Infrastructure Specialist, uberAgent.

• Must have proven experience with uberAgent in a Citrix / VDI Environment.
• Experience of Splunk advantageous.
• Work within a high security, on premise infrastructure environment is desirable.
• SC – Clearance is preferred.

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