Interim Operations Manager

Gleeson has partnered with a dynamic and rapidly expanding Global business specialising in innovative Warehouse and logistics.

As a Interim Operations Manager, you'll play a pivotal role in shaping the future of Warehouse and Transport for the Depot.

Job Title : Operations Manager

Day Rate : Negotiable

Location : On site ( Kent Area )

Key Responsibilities:

• Oversee day-to-day site operations, including staff management, contractor supervision, and visitor control.
• Provide clear leadership, support, and escalation guidance for team leaders and shift managers.
• Collaborate with internal stakeholders to align processing volumes with operational capacity.
• Lead by example in delivering service excellence, meeting KPIs, and ensuring budgetary compliance.
• Ensure all operational activities comply with SOPs, SSOWs, and site policies.
• Manage and develop a high-performing team through coaching and structured performance management.
• Produce regular operational reports and act as final point of contact for site-level issues.
• Own the preparation and management of the annual operations budget.
• Develop strong working relationships with key stakeholders to drive service quality and long-term partnerships.
• Promote a culture of operational excellence, continuous improvement, and Lean methodology.
• Ensure full HSE compliance and embed a safety-first culture across the site.
• Lead customer satisfaction improvement initiatives and ensure contract governance is adhered to.
• Conduct formal reviews, reporting cadence, and strategic updates with internal and external stakeholders.
• Act as lead contact for all operational escalations and service-related matters.
• Work closely with procurement, business development, and sector teams to identify cross-functional solutions.
• Support interdepartmental communication to ensure seamless client experience and process efficiency.

Ideal Candidate :

• Proven experience in warehouse, distribution, or logistics operations management.
• Strong leadership skills with a proven ability to lead, coach, and develop teams in a high-paced environment.
• Excellent stakeholder engagement, including C-suite and executive-level communication.
• Demonstrable experience managing budgets, delivering KPIs, and implementing performance improvements.
• Experience with health & safety compliance (NEBOSH certification desirable).
• Strong understanding of HSEQ environments and safety standards ( Food Industry)
• Commercial awareness and commitment to exceptional customer service.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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