Internal Sales Administrator

• Annual Salary: £26,000 - £28,000 equivalent
• Location: CO Postcode Area
• Job Type: Full-time Mon- Fri
• Temp to Perm

Join a team as a Technical & Internal Sales Administrator, where you will blend technical sales with administrative support.

This role involves direct liaison with both new and existing customers, providing technical advice, preparing quotations, managing internal order processing, and ensuring customer satisfaction from enquiry through to delivery.

Ideal candidates will have a willingness to learn and grow into a technical expert in acoustics.

Day-to-day of the role:

• Provide technical advice and solutions (post-training), aiming to become a technical expert in acoustics.
• Communicate with customers via phone and email to understand product requirements and lead times.
• Create and follow up on customer quotations using bespoke and in-house selection software.
• Process customer orders and send order confirmations.
• Perform commercial reviews of orders and input them into the ERP system.
• Coordinate with internal departments including engineering, manufacturing, and dispatch.
• Maintain clear CRM and sales records.
• Support the wider sales team administratively, contributing to monthly reporting and stock data input.
• Organise product dispatch with logistics providers.
• Assist with general office administration, filing, and stocktaking tasks.
• Actively promote the brand and help grow our market presence.

Required Skills & Qualifications:

• GCSE Maths and English at Grade C or above (or equivalent).
• Experience in sales support, administration, or a customer-facing role.
• Experience with ERP/CRM systems is preferred.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication skills with a professional and friendly manner.
• Excellent attention to detail.
• A team player who is flexible, proactive, and willing to support colleagues in a small business environment.
• Good organisational skills and the ability to multi-task and prioritise effectively.
• Ability to stay calm under pressure and manage multiple customer accounts.

Benefits:

• Competitive salary with a bonus scheme.
• On-site parking.

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Sales administration: 3 years (preferred)