IT Business Applications Support

IT Business Applications Support

Our client is looking for an Business Applications Support Analyst to join immediately on a contract basis. The role will be Hybrid working and be initially 3 to 6 months with long term extension thereafter.

Hybrid working

£225 - 250 p/day

Inside IR35

Key Experience & Responsibilities

• Support of Business Applications - provide assistance on a daily basis when required.
• Becoming a fully competent systems administrator in a variety of key business applications such as the Finance system, In-House Applications and Point of sales systems.
• Manage helpdesk tickets using internal helpdesk system
• Work with Application providers to ensure smooth running of systems and that SLA's are adhered to
• Able to troubleshoot issues in order to identify the root cause in order to provide a solution
• Continuously review and improve existing application support processes and ensure that documentation is kept updated
• Work as directed on any other business projects and tasks required by the business with the aim of supporting the UK's business strategy and financial objective
• Provide some basic technical IT support to the Business when required
• Support the Business Change team for system changes and projects as required
• Responsible for understanding and implementing system configuration required in support of new or changed functionality
• Assist with the User Acceptance testing of new or changed functionality, identifying test areas and writing test scripts

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/