IT Risk Manager - ITIL, ServiceNow, Banking

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London.

**Inside IR35 - 4 days per week on site**

The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk and compliance issues.

Key Responsibilities

Issue Management:

• Liaise with internal risk teams and app custodians to identify and track IT risk findings.
• Raise and document new issues and push them forward to closure while exploring better solutions. Server Compliance Monitoring:
• Use Tableau and Technology Operations Portal to assess whether servers meet compliance standards.
• Ensure vulnerabilities are patched and security benchmarks (TSS, IIS TSS, Anti-Virus, WWF, etc.) are met.

System Currency Oversight:

• Manage timelines for platform upgrades or retirements using the TI Technology Currency site.
• Coordinate with stakeholders to update deadlines and secure extended vendor support if needed.

IT Risk Liaison:

• Help application custodians interpret the banks policies and manage exceptions responsibly.
• Be the bridge between technology teams and compliance policies.

Must-Have Skills & Qualifications

• Proficiency in ServiceNow and MS Office
• Experience creating IT monitoring/reporting processes
• Experience with the Archer Risk management tool (nice to have)
• Leading distributed teams through remediation
• Knowledge of ITIL and IT Change Management
• Strong understanding of IT lifecycles and infrastructure dependencies
• Interpersonal and managerial skills (negotiation, communication, team coordination)
• Bachelor's degree or equivalent experience

Please apply within for further details or call on

Alex Reeder
Harvey Nash Finance & Banking