IT Service Capacity Manager

IT Service Capacity Manager in Basingstoke (RG21) | Experis Search Search These jobs were popular with other job seekers IT Systems Engineering Lead Manpower Reading (RG1) £84000 - £114000 per annum 2 weeks ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago IT Director MORGAN PHILIPS UK LIMITED City of London (EC1) £100000 - £120000 per annum 1 week ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago Technology Manager (GOG1JP00003811) Randstad Digital London £51 - £59 per hour 4 days ago IT manager, storage, backup & virtualisation Colt Technology Services UK London Competitive 1 week ago ITAM and Configuration Manager Ashurst East London (E16) Competitive 1 month ago Active Directory Consultant Stott & May Professional Search Limited Wokingham (RG40) £445 - £485 per day 4 days ago Tech Manager- msp Paradigm Employment Services LTD Liss (GU33) From £50,000 to £65,000 per annum 3 weeks ago IT Manager Linux Colt Technology Services UK London Competitive 1 week ago IT Systems Engineering Lead Manpower Reading (RG1) £84000 - £114000 per annum 2 weeks ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago IT Director MORGAN PHILIPS UK LIMITED City of London (EC1) £100000 - £120000 per annum 1 week ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago Technology Manager (GOG1JP00003811) Randstad Digital London £51 - £59 per hour 4 days ago IT manager, storage, backup & virtualisation Colt Technology Services UK London Competitive 1 week ago ITAM and Configuration Manager Ashurst East London (E16) Competitive 1 month ago Active Directory Consultant Stott & May Professional Search Limited Wokingham (RG40) £445 - £485 per day 4 days ago Tech Manager- msp Paradigm Employment Services LTD Liss (GU33) From £50,000 to £65,000 per annum 3 weeks ago IT Manager Linux Colt Technology Services UK London Competitive 1 week ago IT Service Capacity Manager Experis View Profile Basingstoke (RG21) Contract Published: 2 days ago £66 - £600 per day IT Service Capacity Manager Experis IT Service Capacity Manager Location : Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single UK National'. We are looking for an experienced Capacity Manager to join a support team based in BSN01 to ensure VMware based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding of VMware infrastructure Capacity and a proven ability to manage service teams and client expectations in a dynamic environment. Key Responsibilities Oversee end-to-end delivery of Capacity Management services across infrastructure, support functions and close collaboration with the customer. Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. Identify capacity risks, constraints, and performance bottlenecks before they impact services. Drive service improvement initiatives based on capacity data, customer feedback, and technology developments. Coordinate with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Your experience Strong experience managing Capacity Strong understanding of IT service management frameworks (ITIL v3 or v4 certification preferred). Experience with VMware infrastructure capacity Management. Excellent communication, stakeholder management, and conflict resolution skills. Strong analytical and problem-solving capabilities. Experience managing cross-functional teams in a complex technical environment. In Short Industry Recruitment Founded 1987 Location UK Company size 5000+ About Us Experis delivers talent with the powerful combination of the technical skills you're after multiplied by the soft skills that are harder than ever to find. Offering IT resourcing, project solutions and managed services, we enable organisations to cultivate individuals and teams prepared for the digital age. Experis is part of the ManpowerGroup family of brands. ManpowerGroup is
the world leader in innovative workforce solutions, connecting human
potential to the power of business Who We Are We're Experis - the professional resourcing arm of ManpowerGroup and
the largest IT recruiter in Europe; placing more than 44,000 experts
into IT every day. We're a different kind of talent company with a reputation as the
global leader in professional talent and workforce solutions. That's
why over 80% of the Fortune Global 500 turns to us for the professional
talent that will set their business apart. Diversity and Inclusion We pride ourselves on our ability to make a difference to the individuals, communities, and organisations we work with. Social responsibility really is at our core; and we are committed to developing socially inclusive work environments for the long term. In fact, our commitment to sustainability has been recognised in a number prestigious organisations, including the Ethisphere Institute, who named us as being one of the World's Most Ethical Companies for 14 consecutive years, and Fortune Magazine, who listed us as one of the World's Most Admired Companies for 14 years in a row. Develop Your Career Unlocking talent is what we do. Through a structured career ladder
which incorporates extensive training, coaching and mentoring
opportunities, we'll empower you with the tools you need to achieve your
personal best. We'll work with you to build a development path that's aligned to
your aspirations - whether you're at the very start of your career or a seasoned professional. We offer one-day training courses,
digital learning, leadership programmes and many other development
initiatives. Rewards and Recognition Our role is to help our employees develop their careers through
planning, coaching and training. We recognise everyone’s contribution to
our success and reward achievement at every level. Along with generous
commission and bonus schemes, we offer a variety of on-the-spot rewards -
from bottles of fizz, team nights out, and extra days off; to
thrill-seeking experience days, social events and money off vouchers. Similar It Service Capacity Manager Jobs Popular with Other Job Seekers IT Systems Engineering Lead Manpower Reading (RG1) £84000 - £114000 per annum 2 weeks ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago IT Director MORGAN PHILIPS UK LIMITED City of London (EC1) £100000 - £120000 per annum 1 week ago Modern Infrastructure Consultant Spectrum It Recruitment Limited Fareham (PO14) £50000.00 - £70000.00 per annum 5 days ago Technology Manager (GOG1JP00003811) Randstad Digital London £51 - £59 per hour 4 days ago IT manager, storage, backup & virtualisation Colt Technology Services UK London Competitive 1 week ago ITAM and Configuration Manager Ashurst East London (E16) Competitive 1 month ago Active Directory Consultant Stott & May Professional Search Limited Wokingham (RG40) £445 - £485 per day 4 days ago Tech Manager- msp Paradigm Employment Services LTD Liss (GU33) From £50,000 to £65,000 per annum 3 weeks ago IT Manager Linux Colt Technology Services UK London Competitive 1 week ago IT Service Manager jobs IT Service Manager jobs in Basingstoke IT jobs IT jobs in Basingstoke Operational jobs Operational jobs in Basingstoke Jobs in Basingstoke IT Support jobs Services Manager jobs IT Service Desk Manager jobs IT Manager jobs Service Management jobs Technical Support Manager jobs IT Helpdesk Manager jobs IT Service Management jobs IT Project Manager jobs Service Manager jobs IT Service Desk jobs ICT Service Manager jobs IT Services Manager jobs Infrastructure Support Manager jobs IT Service jobs IT Service Delivery Manager jobs Totaljobs About us Work for us Media centre Partners Jobseeker Jobs Jobseeker login Salary Planner Jobseeker help centre Career advice Recruiter Courses Advertise a job Recruiter login Contact us – recruiters Recruiter advice Recruit internationally Let's connect Apps Privacy policy Terms and conditions Cookies Compliance Accessibility The Stepstone Group UK Ltd © 2026