IT Support Analyst

IT Support Analyst

St Ives

£27k-£30k

Are you looking for an IT support role where you can grow your skills in a thriving global organisation? Do you want to be part of a business that values internal progression and invests in its employees? If so, this could be the perfect opportunity for you!

We're working with a leading company that dominates its industry, providing cutting-edge services across the UK and EMEA. Due to an internal promotion, they're now looking for a 1st Line IT Support Analyst to join their team.

You'll play a crucial role in keeping their IT systems running smoothly, supporting colleagues across multiple regions while gaining exposure to a range of technologies. Many of their employees have been with the company for years-proof of the fantastic career development opportunities available!

What You'll Be Doing:

• Providing 1st line IT support to internal users across the UK and EMEA
• Managing the new starter and leaver process to ensure smooth transitions
• Building and configuring laptops and PCs
• Assisting the infrastructure team and supporting wider IT operations
• Contributing to the security and stability of the IT environment

What We're Looking For:

• 1-3 years of IT support experience in a Windows environment
• Strong knowledge of Active Directory and Office 365
• A problem-solving mindset with a proactive approach
• Excellent communication skills, with the confidence to support colleagues at all levels
• The ability to work on-site in St Ives (Cambridgeshire) 5 days a week
• Full right to work in the UK (visa sponsorship is not available)

This is not an entry-level position.

Why Join?

• Be part of a company that invests in your development
• Work for an industry leader with a strong reputation and global presence
• Excellent career progression opportunities-this role is available because someone was promoted internally!

For more details and a full job description, get in touch with Andy Clarke at The One Group today!