IT Support Engineer

IT Support Engineer | 3 Month Contract | £175 – 200 (Inside IR35) | Surrey | Onsite

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be in commuting distance of their offices as the role is site based and be comfortable dealing with face to face support as well as remote.

The IT Support Engineer will have access to a ticketing system to support remote users but will also have ad hoc requests from site based users which they will need to manage. In total the customer has circa 100-150 users.

Key responsibilities of the IT Support Engineer:

- Provide 1st and 2nd line support via a combination of tickets and walk up requests

- Troubleshoot and resolve issues related to M365, Exchange, Active Directory

- Assist with onboarding/offboarding processes and general system maintenance

- Providing support with additional IT projects.

IT Support Engineer Experience/Technologies:

- Microsoft Stack including Office 365 and Intune – Administration and support

- Active Directory and Exchange – Administration and management

- Understanding of Windows 10/11 operating system – Administration and support

- Using ticketing system to respond to portal requests – User support

The successful candidate will be required to work 5 days a week onsite in Surrey.

To discuss this exciting IT Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website.

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