IT Support Trainee (FTC)

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as IT Support Trainee.

**Please note this is a 15 Month FTC**

Be part of the movement – and play your part

About the role

At DFDS people mean the world to us. We aim to attract and retain the best talents, as well as provide challenge and opportunity for personal development. We also make sure that you know what a difference you make to our business and how you can be proud of improving one of Northern Europe’s largest shipping and logistics companies. People matter and we invest a lot in our Trainees because we want you to be the future of our business. We continuously seek to attract, develop, and retain employees to enforce our position as an industry leader. For us, employee satisfaction goes hand in hand with customer satisfaction. Moreover, talent management and career development are available for all levels of employees, as well as annual appraisals and good employee benefits.

• Train & learn about IT in several areas such as, Terminals, Warehousing, Logistics, Offices, Vessels Freight & Passenger


• support all of the business not just one location. This will involve on and off the job training, including development on the job through mentoring and coaching


• Each module of training will be monitored & signed off before moving onto the next stage, so you will have every opportunity whilst tackling varying tasks & workload, to enhance & build your experience that will set you up for the future.

About you

If you have IT experience, are self-motivated, share our passion & drive with a thirst for ambition combined with deeming yourself a good team player, then this is an opportunity for you to join us. The role demands a knowledge of Microsoft, therefore excellent ICT skills will be expected, however following a successful probation we would be looking to invest in some external training for the right candidate which could include ITIL, PowerShell, network fundamentals, alongside some inhouse customer and communication skills. You must have a Full UK driving licence for this role as travel to the local sites is required to resolve issues.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover


• Contributory company pension scheme


• Holiday Purchase Scheme


• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips


• Full employee assistance programme including:


• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.


• Huge range of retail discounts from high street and online retailers


• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.


• Access to Thrive, our award-winning Wellbeing platform.


• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.