IT Technical Support Technician - Hull - CONTRACT

We are seeking a proactive and adaptable IT Technical Support Technician to join our team on a contract basis. The ideal candidate will be hands-on, tech-savvy, and capable of supporting a variety of IT tasks, including setting up VR headsets, configuring devices via Microsoft Intune, and managing incoming hardware.

Position Title: IT Technical Support Technician
Location: Hull onsite 5 days a week
Duration: 3 months
Start Date: ASAP
Rate: competitive inside ir35

Key Responsibilities

• Unbox, configure, and test VR headsets (e.g., Meta Quest, HTC Vive, etc.) Ensure proper connectivity and compatibility with host systems
• Provide basic user guidance and troubleshooting
• Enrol and configure devices using Microsoft Intune
• Apply security policies, application deployments, and compliance settings
• Troubleshoot Intune-related issues
• Receive, inventory, and set up laptops, desktops, peripherals, and other IT equipment
• Perform initial configuration and software installation
• Maintain accurate records of asset deployment
• Provide first-line support for hardware and software issues
• Assist with network connectivity and basic troubleshooting
• Support ad hoc technical tasks as needed
• Experience with mobile device management (MDM) platforms
• Knowledge of Microsoft 365 administration