C

IT Technician

icon building Company : Confidential
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Number of Applicants

 : 

000+

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Job Description - IT Technician

IT Technician

Tipton

£30k per annum

Full-time – 40 hours per week

Temporary on going (possibility that it could turn into a permanent opportunity)

Immediate start!

We are currently recruiting for a IT Technician, for one of our well-established and industry leading clients in the Tipton area. Our client is looking for a candidate who has experience in a similar position previously.

Job responsibilities:

  • Provide technical support to the employees across all areas of the business.
  • Address hardware and software related issues promptly and in a timely manner and trouble shoot any issues.
  • Use the ticketing system to track, identify root causes, and implement appropriate solutions.
  • Prepare hardware devices including desktops, laptops, printers, etc and ensure they meet company standards.
  • Maintain an accurate and up to date inventory of hardware assets.
  • To install and configure software applications
  • To work in collaboration with the IT Manager and liase with other teams in order to highlight and assess needs.
  • Provide guidance to staff on software usage.
  • Regular use of the management system to track hardware, software and warranty licenses.
  • Support with procurement activities relating to IT.
  • Regularly perform maintenance tasks and system check.
  • Create and maintain a checklist of routine maintenance checks.
  • Escalate complex issues to the IT Manager.

Person specification:

  • At least three years’ experience in a similar role.
  • Be able to multitask and prioritise your workload.
  • Be able to communicate effectively both verbally and written.
  • Have excellent problem-solving skills.
  • Proficiency in using ticketing systems for incident management and tracking.
  • Strong knowledge of hardware and software installation, configuration, and troubleshooting.
  • Fluency in both written and spoken English and local language.

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.

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