Junior Content Designer

Job Title: Junior Content Designer (UX Writer)
Location: Bristol Harbourside

Hybrid Working: 2 days onsite per week
Contract Length: 6 months
Rate: Competitive

About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and supporting communities through meaningful, user-focused design.

About the Role

Within this team, you'll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do.

You'll be comfortable giving and receiving feedback to key internal customers across the business, and will work closely with product teams to create success metrics.

It'll be your role to:

Create engaging, readable, accessible content that gives our customers great digital experiences.

• Develop genuine empathy for people, understanding their needs, aspirations and challenges.
• Take ownership as the content expert in an agile environment.
• Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences.
• Share expertise to help shape the overall design approach.
• Provide consistency in the way we have conversations with customers across topics and touchpoints.
• Promote and demonstrate how effective writing helps customers.

Skills and experience that we're looking for;

• Experience as a UX writer, conversation designer, or content designer.
• Familiarity working in a complex landscape - ideally financial services.
• A collaborative mindset ready to be a part of a busy multi-disciplinary team.
• Flexibility in writing on-brand content in multiple tones of voice.
• Confidence in writing concise, clear and consistent copy for different channels.
• The ability to influence and manage multiple stakeholders across product, risk, legal and branding teams.
• Experience using and collaborating in Design platforms, such as Figma.

Ready to apply
Send us your updated CV and portfolio/examples of relevant work. We'd love to hear how you approach content design.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Thank you for your interest in this opportunity. We receive a high volume of applications, and while we carefully review each one, only shortlisted candidates will be contacted by a recruiter. Every application is truly valued, and we appreciate the time you've taken to apply