Landlord Liaison Officer

Landlord Liaison Officer
Bournemouth
Temporary
Full time - Hybrid
Are you passionate about helping people access secure housing? We are recruiting for a Landlord Liaison Officer to support individuals in housing need by working closely with private landlords and key stakeholders to secure and sustain tenancies.
THE ROLE
As a Landlord Liaison Officer, you will act as a broker between tenants and landlords, providing financial guarantees and tenancy support to create long-term, sustainable housing solutions.

• Support the administration of financial assistance schemes, including rent deposit loans and bond schemes.
• Work with deposit protection schemes and carry out bond claim assessments.
• Develop and maintain relationships with private landlords to increase access to PRS accommodation.
• Assess the suitability of accommodation and provide tenancy advice.
• Act as the first point of contact for landlords regarding property availability and tenancy issues.
• Provide reports, statistics, and contribute to policy reviews.
• Ensure compliance with housing legislation, data protection, and council policies.

THE CANDIDATE
The ideal candidate will have previous experience in a similar housing-related role, particularly working with landlords, tenants, and financial assistance schemes.

• Experience working in customer service or with vulnerable clients.
• Knowledge of tenancy agreements, housing benefits, and PRS accommodation.
• Ability to negotiate and mediate between tenants, landlords, and local authorities.
• Strong financial and legal understanding related to tenancy agreements.
• Excellent communication and IT skills, including Microsoft Office.

THE CONTRACT

• Temporary – 3 months
• Office-based/local area a minimum of 3 days per week
• Must be able to travel for viewings and sign-ups at short notice
• Enhanced DBS required
• The pay range for the role is £19.72 to £22.00 per hour LTD company rate. The PAYE equivalent is £16.81 to £18.76 per hour, inclusive of holiday

HOW TO APPLY
If interested in this role, please apply directly or email .uk or call and ask for Beth to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!