Leasehold Income & Service Charge Officer

Our client, based in Hampshire, is currently recruiting for a Leasehold Income and Service Charge Officer on a 3-month contract then into a 15-month FTC.

The start date will be at the beginning of September. The hourly rate is negotiable based on experience for this position.

The ideal candidate will be CIH or RPM qualified or committed to completing the qualification and have a full UK Driver’s.

Duties will include (but are not limited to):

• Ensuring that income recovery targets are met for your patch, including arears, service charges and major work recharges
• Keeping customer records correct and up to date
• Working with finance to audit all costs relating to services, repairs and management fees
• Producing and provide service charge reports for income recovery and collection
• Reviewing service charges within schemes or blocks where an external management company is in place, ensuring the eligible charges are passed on to residents

Experience required:

• Experience in Social Housing residential lettings management
• Applying tenancy law
• Dealing with arrears

Skills, knowledge and expertise required:

• Awareness of welfare benefits and national policy that may impact the lease
• Proficient in using Microsoft Office programmes including Excel
• The ability to scrutinise the accuracy of service charges and have sufficient experience to represent the organisation at court or First Tier Tribunal hearings
• Knowledge and experience of applying Commonhold and Leasehold law

Working hours:

• 37 hours a week
• Monday – Friday, 9 am – 5 pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

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