Leisure Club Supervisor

Leisure Club Supervisor

Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

We are seeking an experienced and motivated Leisure Club Supervisor to join our team. As a Leisure Club Supervisor, you will be responsible for overseeing the day-to-day operations of the leisure club, ensuring that our guests receive the best possible experience.

Responsibilities:

• Overseeing the day-to-day operations of the leisure club, including managing staff schedules, ensuring that the club is well-maintained and that all equipment and facilities are in good working order.
• Providing leadership and direction to staff members, ensuring that they are motivated and engaged in their roles.
• Providing excellent customer service to guests and addressing any concerns or complaints that they may have.
• Assisting with the development and implementation of marketing and promotional campaigns to attract new members.
• Conducting regular staff meetings to ensure that all staff members are up-to-date on club policies and procedures.
• Adhering to health and safety guidelines and ensuring the safety and well-being of guests and staff at all times.
• Assisting with the recruitment and training of new staff members.
• Providing reports to the Leisure Club Manager on club performance and guest feedback.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience working in a leisure club or similar environment, with at least 2 years in a supervisory role.
• Excellent communication and interpersonal skills.
• Strong leadership and management skills.
• A good understanding of health and safety guidelines and procedures.
• The ability to work well as part of a team.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.

If you are a motivated and experienced individual with a passion for the leisure industry and a track record of success in a supervisory role, we would love to hear from you

Hotel

With stunning seafront views, the Bournemouth Carlton Hotel, part of the Signature Collection By Best Western, offers an exceptional experience.

Situated in the heart of town, the hotel is within walking distance of popular attractions such as the Bournemouth Oceanarium, BH2 Leisure Complex, and Bournemouth International Centre, a prime location for major conferences and exhibitions.

The hotel boasts 76 bedrooms, including 16 family rooms and 16 sea view rooms, along with 18 one- and two-bedroom timeshare apartments. It also features event rooms for wedding parties of up to 200 guests, complete with private gardens and a terrace

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.