Lettings Coordinator

Lettings Coordinator
Ealing
Temporary
Full Time
Join a leading Housing Association in Ealing supporting social housing tenants through the lettings and relet process. This is a fantastic opportunity to make an impact in a customer-focused, fast-paced environment.
THE ROLE
We’re looking for a Lettings Co-ordinator to assist tenants in vacating their homes and support internal transfers within social housing.
Key responsibilities include:

• Providing housing options in line with policies, procedures, and nomination agreements
• Managing all admin duties related to the relet process
• Keeping accurate records throughout the void process
• Building strong working relationships with internal and external stakeholders
• Supporting colleagues by covering other patches when needed
• Responding to customer queries quickly and effectively
• Liaising with Local Authorities, contractors, and residents

THE CANDIDATE
The ideal candidate will have experience working in a lettings, housing, or allocations-based role and be confident in delivering excellent customer service.
Key requirements include:

• Previous experience in a customer-focused housing role
• Understanding of Choice Based Lettings and the social housing sector
• Knowledge of Government legislation on homelessness and lettings
• Ability to manage workloads and meet deadlines
• Strong communication skills and a proactive approach to problem solving

THE CONTRACT
Working Hours: 9am – 5pm, Monday to Friday
Length of Contract: 3 Month Contract, Temp to Perm Opportunity
Rate: £19.70 per hour LTD / £16.90 per hour PAYE (including holiday pay)
HOW TO APPLY
To apply for this role, please apply directly or email .uk or call and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!